All Systems Operational

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Infrastructure - Optical

Operational

Infrastructure - Packet

Operational

Infrastructure - Datacentre

Operational

Support Center

Operational

Locations

Scheduled Maintenance

Schedule

March 6, 2024 10:00PM - March 7, 2024 4:00AM AEDT
March 6, 2024 11:00AM - March 6, 2024 5:00PM UTC

Components

Infrastructure - Packet

Locations

Sydney, Los Angeles

Description

============================================== SERVICES/EQUIPMENT: International Path between SYD & LA CAUSE: Planned network maintenance work ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a planned network maintenance window on Sydney, Australia & Los Angeles, United States route. During this time, customers with protected services (packet) will experience higher latency and switch-hit events. Backup Window Start :07-03-2024 22:00 AEDT Backup Window End :08-03-2024 04:00 AEDT #There will be no outage to customers with unprotected and protected services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing wholesale.support@5gn.com.au.

Schedule

June 4, 2024 12:00AM - 6:00AM AEST
June 3, 2024 2:00PM - 8:00PM UTC

Components

Infrastructure - Optical

Locations

Melbourne, Adelaide

Description

============================================== SERVICES/EQUIPMENT: Intercapital Path - ADEL <-> MEL CAUSE: cable work ============================================== DETAILED DESCRIPTION: 5G Networks third-party supplier has scheduled planned maintenance window to perform fibre cable works on Melbourne to Adelaide route. During this time customers with unprotected (Optical) service will experience outage conditions for up to 6 hours and protected (Packet) services will experience higher latency and optical switch-hit events. #There will be no outage to customers with protected (Packet) services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing Wholesale.Support@5gn.com.au

Schedule

June 7, 2024 12:00AM - 8:00AM AEST
June 6, 2024 2:00PM - 10:00PM UTC

Components

Infrastructure - Optical

Locations

Adelaide, Perth

Description

============================================== SERVICES/EQUIPMENT: Intercapital Path - ADC <-> Perth CAUSE: cable work ============================================== DETAILED DESCRIPTION: 5G Networks third-party supplier has scheduled a planned maintenance window to perform fibre cable works on Adelaide to Perth route. During this time customers with unprotected (Optical) service will experience an outage condition for up to 8 hours and protected (Packet) services will experience higher latency and optical switch-hit events. #There will be no outage to customers with protected (Packet) services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing Wholesale.Support@5gn.com.au