All Systems Operational

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Infrastructure - Optical

Operational

Infrastructure - Packet

Operational

Infrastructure - Datacentre

Operational

Support Center

Operational

Locations

Scheduled Maintenance

Schedule

September 17, 2024 12:00AM - 6:00AM AEST
September 16, 2024 2:00PM - 8:00PM UTC

Components

Infrastructure - Optical

Locations

Melbourne, Adelaide

Description

============================================== SERVICES/EQUIPMENT: Intercapital Path - ADEL <-> MEL CAUSE: Fibre maintenance work ============================================== DETAILED DESCRIPTION: 5G Networks third-party supplier has scheduled planned maintenance window to perform fibre maintenance works on Melbourne to Adelaide route. During this time customers with unprotected (Optical) service will experience outage conditions for up to 6 hours and protected (Packet) services will experience higher latency and optical switch-hit events. #There will be no outage to customers with protected (Packet) services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing Wholesale.Support@5gn.com.au

Schedule

September 25, 2024 12:00AM - 6:00AM AEST
September 24, 2024 2:00PM - 8:00PM UTC

Components

Infrastructure - Optical

Locations

Perth, Singapore

Description

============================================== SERVICES/EQUIPMENT: International Path - Perth to Singapore CAUSE: Network Maintenance ============================================== DETAILED DESCRIPTION: 5G Networks third-party supplier has scheduled a planned maintenance window on the international Perth to Singapore route. During this time, customers with unprotected (optical) service will experience outage conditions for up to 3 hours, and protected (packet) services will experience higher latency and optical switch-hit events. #There will be no outage to customers with protected (Packet) services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing Wholesale.Support@5gn.com.au