All Systems Operational

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Infrastructure - Optical

Operational

Infrastructure - Packet

Operational

Infrastructure - Datacentre

Operational

Support Center

Operational

Locations

Scheduled Maintenance

Ref: CHN-6400 - International Path Maintenance SYD <-> AKLPlanned Maintenance

Schedule

December 4, 2023 10:00PM - December 5, 2023 4:00AM AEDT
December 4, 2023 11:00AM - December 4, 2023 5:00PM UTC

Components

Infrastructure - Packet

Locations

Sydney, Auckland

Description

============================================== SERVICES/EQUIPMENT: International Path between Sydney, AUS to Auckland, NZ CAUSE: Planned Network maintenance works (Backup window of CHN-6399) ============================================== DETAILED DESCRIPTION: 5G Networks third-party supplier has scheduled a maintenance window to perform planned network maintenance work on Sydney to Auckland routes. During this time, customers with protected service(packet) may experience higher latency and switch-hit events. #There will be no outage to customers with unprotected(optical) and protected(packet) services during this maintenance window. # Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing wholesale.support@5gn.com.au.
Ref: CHN-6287- International Path Maintenance - SYND <-> LAPlanned Maintenance

Schedule

December 7, 2023 12:00AM - 3:00AM AEDT
December 6, 2023 1:00PM - 4:00PM UTC

Components

Infrastructure - Packet

Locations

Sydney, Los Angeles

Description

============================================== SERVICES/EQUIPMENT: International Path between SYD & LA CAUSE: Network maintenance work ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a planned maintenance window to perform network maintenance works on Sydney, Australia & Los Angeles, United States route. During this time, customers with protected services (packet) will experience higher latency and switch-hit events. Backup Window Start :- 08-12-2023 00:00 AEDT Backup Window End :- 08-12-2023 03:00 AEDT #There will be no outage to customers with unprotected and protected services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing wholesale.support@5gn.com.au.
Ref: CHN-6509 - Intercapital Path Maintenance - SYD <-> BNEPlanned Maintenance

Schedule

December 7, 2023 1:00AM - 7:00AM AEDT
December 6, 2023 2:00PM - 8:00PM UTC

Components

Infrastructure - Packet

Locations

Brisbane, Sydney

Description

============================================== SERVICES/EQUIPMENT: Intercapital Path between SYD to BNE CAUSE: Planned fibre maintenance work ============================================== DETAILED DESCRIPTION: 5G Networks third-party supplier has scheduled a planned maintenance window to perform fibre maintenance works on Sydney to Brisbane route. During this time customers with unprotected (Optical) and protected (Packet) services will experience higher latency and optical switch-hit events. #There will be no outage to customers with protected (Packet) services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing Wholesale.Support@5gn.com.au
Ref: CHN-6434 - International Path Maintenance SYD <-> AKL Planned Maintenance

Schedule

December 7, 2023 10:00PM - December 8, 2023 4:00AM AEDT
December 7, 2023 11:00AM - December 7, 2023 5:00PM UTC

Components

Infrastructure - Packet

Locations

Sydney, Auckland

Description

============================================== SERVICES/EQUIPMENT: International Path between Sydney, AUS to Auckland, NZ CAUSE: Planned Network upgrade works (Backup window of CHN-6433) ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a maintenance window to perform planned network upgrade work on Sydney to Auckland routes. During this time, customers with protected service(packet) may experience higher latency and switch-hit events. #There will be no outage to customers with unprotected(optical) and protected(packet) services during this maintenance window. # Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing wholesale.support@5gn.com.au.
Ref: CHN-6445- International Path Maintenance - SYND <-> LAPlanned Maintenance

Schedule

December 8, 2023 12:00AM - 3:00AM AEDT
December 7, 2023 1:00PM - 4:00PM UTC

Components

Infrastructure - Packet

Locations

Sydney, Los Angeles

Description

============================================== SERVICES/EQUIPMENT: International Path between SYD & LA CAUSE: Network maintenance work (Backup window of CHN-6287) ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a planned maintenance window to perform network maintenance works on Sydney, Australia & Los Angeles, United States route. During this time, customers with protected services (packet) will experience higher latency and switch-hit events. #There will be no outage to customers with unprotected and protected services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing wholesale.support@5gn.com.au.
Ref: CHN-6443- International Path Maintenance - SYND <-> LAPlanned Maintenance

Schedule

December 12, 2023 7:00PM - December 13, 2023 12:00AM AEDT
December 12, 2023 8:00AM - December 12, 2023 1:00PM UTC

Components

Infrastructure - Packet

Locations

Sydney, Los Angeles

Description

============================================== SERVICES/EQUIPMENT: International Path between SYD & LA CAUSE: Planned Fiber relocation work ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a planned maintenance window to perform fiber relocation work on Sydney, Australia & Los Angeles, United States route. During this time, customers with protected services (packet) will experience higher latency and switch-hit events. #There will be no outage to customers with unprotected and protected services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing wholesale.support@5gn.com.au.
Ref: CHN-6499- International Path Maintenance - SYND <-> LAPlanned Maintenance

Schedule

December 14, 2023 12:00AM - 3:00AM AEDT
December 13, 2023 1:00PM - 4:00PM UTC

Components

Infrastructure - Packet

Locations

Sydney, Los Angeles

Description

============================================== SERVICES/EQUIPMENT: International Path between SYD & LA CAUSE: Planned network maintenance work ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a planned network maintenance window on Sydney, Australia & Los Angeles, United States route. During this time, customers with protected services (packet) will experience higher latency and switch-hit events. #There will be no outage to customers with unprotected and protected services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing wholesale.support@5gn.com.au.
Ref: CHN-6431- International Path Maintenance - SYND <-> LAPlanned Maintenance

Schedule

January 9, 2024 7:00PM - January 10, 2024 12:00AM AEDT
January 9, 2024 8:00AM - January 9, 2024 1:00PM UTC

Components

Infrastructure - Packet

Locations

Sydney, Los Angeles

Description

============================================== SERVICES/EQUIPMENT: International Path between SYD & LA CAUSE: Fibre Cable maintenance work ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a planned maintenance window to perform fibre cable maintenance works on Sydney, Australia & Los Angeles, United States route. During this time, customers with protected services (packet) will experience higher latency and switch-hit events. Backup Window Start : 10-01-2024 19:00 AEDT Backup Window End : 11-01-2024 00:00 AEDT #There will be no outage to customers with unprotected and protected services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing wholesale.support@5gn.com.au.
Ref: CHN-6432- International Path Maintenance - SYND <-> LAPlanned Maintenance

Schedule

January 10, 2024 7:00PM - January 11, 2024 12:00AM AEDT
January 10, 2024 8:00AM - January 10, 2024 1:00PM UTC

Components

Infrastructure - Packet

Locations

Sydney, Los Angeles

Description

============================================== SERVICES/EQUIPMENT: International Path between SYD & LA CAUSE: Fibre Cable maintenance work (Backup window of CHN-6431) ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a planned maintenance window to perform fibre cable maintenance works on Sydney, Australia & Los Angeles, United States route. During this time, customers with protected services (packet) will experience higher latency and switch-hit events. #There will be no outage to customers with unprotected and protected services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing wholesale.support@5gn.com.au.