All Systems Operational

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Infrastructure - Optical

Operational

Infrastructure - Packet

Operational

Infrastructure - Datacentre

Operational

Locations

Scheduled Maintenance

Schedule

December 12, 2021 2:00AM - 5:00AM AEST
December 11, 2021 4:00PM - 7:00PM UTC

Components

Infrastructure - Packet

Locations

Singapore

Description

============================================== SERVICES/EQUIPMENT: Singapore CAUSE: Network Maintenance ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a planned window to perform a network maintenance work on their Singapore network element. During this time, Singapore transit (Cogent) traffic will route via alternative links. #There will be no outage to customers with protected (Packet) & unprotected (Optical) services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing Wholesale.Support@5gn.com.au.

Schedule

December 13, 2021 10:00PM - December 14, 2021 5:00AM AEST
December 13, 2021 12:00PM - December 13, 2021 7:00PM UTC

Components

Infrastructure - Optical

Locations

Sydney, Melbourne

Description

============================================== SERVICES/EQUIPMENT: Intercapital Path between SYD <-> MELB CAUSE: Fibre joint upgrade which is in hazardous condition ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a planned fibre joint upgrade which is in hazardous condition on Sydney to Melbourne path (SY4 to M1). During this time customers with unprotected services (Optical) being carried over this path will experience an outage up to 7 hours. #There will be no outage to customers with protected (Packet) services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing Wholesale.Support@5gn.com.au.

Schedule

December 14, 2021 10:00PM - December 15, 2021 5:00AM AEST
December 14, 2021 12:00PM - December 14, 2021 7:00PM UTC

Components

Infrastructure - Optical

Locations

Brisbane, Sydney

Description

============================================== SERVICES/EQUIPMENT: Intercapital Path between SYD & BNE (B2 to S1) CAUSE: Major fiber relocation work ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a major fiber relocation work on this route. During this time customers with unprotected (Optical) service will experience outage conditions up to 7 hours, and protected (Packet) services will experience higher latency and optical switch hit events. #There will be no outage to customers with protected (Packet) services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing Wholesale.Support@5gn.com.au

Schedule

December 15, 2021 1:00PM - 10:00PM AEST
December 15, 2021 3:00AM - 12:00PM UTC

Components

Infrastructure - Optical

Locations

Perth, Singapore

Description

============================================== SERVICES/EQUIPMENT: Perth to Singapore CAUSE: Fault Investigation Work ============================================== DETAILED DESCRIPTION: 5G Networks third-party supply partner has scheduled a planned maintenance window to investigate the fault condition at ASC Singapore beach joint. Due to local permits and ocean tide time, this work has been scheduled during business hours. However, during this time customers with unprotected services (Optical) being carried over this path will experience hazardous conditions. #There will be no outage to customers with protected services (Packet) during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing Wholesale.Support@5gn.com.au.

Schedule

December 16, 2021 4:00PM - December 17, 2021 1:00AM AEST
December 16, 2021 6:00AM - December 16, 2021 3:00PM UTC

Components

Infrastructure - Packet

Locations

Sydney, Los Angeles

Description

============================================== SERVICES/EQUIPMENT: International Path between SYD & LA (SY4 to 1WIL) CAUSE: Planned network maintenance works ============================================== DETAILED DESCRIPTION: 5G Networks third party supplier has scheduled a planned work for network maintenance between Sydney, Australia and Los Angeles, USA. During this time, customers with unprotected (Optical) & protected (Packet) services will experience hazard condition. #There will be no outage to customers with unprotected (Optical) and protected (Packet) services during this maintenance window.# Should you have any questions or concerns regarding this upcoming maintenance, please contact our support team via ticket or by emailing wholesale.support@5gn.com.au.